Sales Pro Magazine

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April / May 2013

How To Handle An Angry Client
“Hey … It’s Not About You, Stupid!” – The Power of Solution Development
5 Rules To Guarantee Engagement During Your Presentation
Getting in front of more of the right kind of people
Selling a Price Increase: Is There a Good Time?
Take A Different Look
TESTS, ASSESEMENTS and SURVEYS, OH MY! TESTS, ASSESEMENTS and SURVEYS, OH MY!
Smart Marketing for Small Businesses

How To Handle An Angry Client

Too many salespeople, when faced with clients who range from dissatisfied to down right angry, choose the loser's path by postponing handling the situation. This results in one of two things happening. Either the...

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